Uses of artificial intelligence (AI) in people management

Chatbots are great examples of how AI can be used to provide effective real-time support and communication with a customer. Adding this feature to your business can also contribute to a more user-friendly environment, attracting more prospects.

Frémont, California: Artificial intelligence (AI) refers to systems or models that can simulate human intelligence and iteratively improve performance when collecting and processing data. He is capable of speech interpretation, decision making and visual perception, among others.

AI is multifaceted and has applications in a variety of industries. AI-based robotic systems, for example, have come to replace humans at various stages of manufacturing, agriculture, astronautics, healthcare, the military, and more. AI applications do more than just make operations more error-free. On top of that, they enable efficient people management, making them a valuable asset for businesses. Let’s look at it further.

24 hour availability

Chatbots are great examples of how AI can be used to provide effective real-time support and communication with a customer. Adding this feature to your business can also contribute to a more user-friendly environment, attracting more prospects. We live in an age where instant response can influence a buyer’s decision and therefore AI is a must.

Personalized communications

User expectations continue to rise at an alarming rate. By referring to HR, potential job candidates anticipate real-time access to resources, up-to-date notifications, and dramatically improved interactions, which can include accessing and using personal information to better target candidates by depending on parameters such as gender, location, work experience and interests.

Automating

HR professionals can also benefit greatly from AI platforms, as they automate transitions and repetitive processes, freeing up time to focus on high priority tasks. Businesses can capitalize on other operations and deliver more value to customers by saving time and replacing the mundane with streamlined solutions.


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